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Business Profile

Eviction

Mare Investment Group, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint type

  • Initial Complaint

    Date:04/26/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The owners of "**** ***************" in *********, ******, *****, are the subject of my complaint. You can contact ********************* at (*****)**********************. He partners with *************************** of ***** Holdings LLC, the **** investing Group. Their contact information is ************************************** and ***************************************************************************************. I lived at the house from November 11, 2021, to December 31, 2022. I was harassed nonstop the entire time I was on the site. I am a veteran who is medically retired. The VA-approved program known as ********** Services for Veteran Families (SSVF) offers supportive services to Veteran families who are homeless or in danger of becoming so. They issued the landlords a sizeable payment to ensure my family and I had a place to live during the ******19 exposure. First, they wanted to put $2600 in an account. I was to give thirty-day notice, upon which they would use this money for my last month's rent. This money was separate from the deposit. When I refused to agree to this, everything went wrong. Also, note all this was done after the contract was signed. I was already approved for the home. Second, they tried to charge me an extra $15 a month for trash which was not in the lease, and thirdly they attempted to defraud me for an additional 300 dollars, yet the landlord was the one who delayed the move-in date. I protested, went to court, and successfully got them to delegate the monies properly; then, they began drafting eviction notifications regularly. They sent me seven notices and repeatedly told me I could leave if I didn't like it. According to one of the most recent eviction letters, tenants with impairments can request a 30-day extension. When I asked for the extension, the landlord immediately asserted that the notice was an error and reneged on it. She sent another eviction notice behind that notice; this one did not have the impairment clause, which caused me more hardship. I moved out on December 31, the end of my lease, but could not see the judge until February 23, to dispute the eviction (the landlord could have pulled it but chose not to). Above all this, they keep my $2600 deposit. I did nothing that required them to treat me this way. I have all the paper work, about 50 pages.

Mare Investment Group, LLC is NOT a BBB Accredited Business.

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