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Business Profile

Internet Services

LiveDeal Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Complaints

This profile includes complaints for LiveDeal Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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LiveDeal Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/16/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Monthly charges from livedeal.com to ****** Motor Sales for $29.95. I need to cancell this service. We don't know who requested this service for our former dealership ******************

      Business Response

      Date: 09/19/2023

      My apologies, this complaint was not previously received by the correct department. The customer's account was closed as of 9/18/2023 and the  payment collected on 9/12/2023 was refunded to the customer.

    • Initial Complaint

      Date:05/26/2023

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I receive a $27.95 auto debit from my account each month. I am unable to cancel this debit. The website for the company is not in service. Any phone number called goes unanswered. Voicemails are never returned. I want this auto debit to discontinue.

      Business Response

      Date: 06/08/2023

      Spoke with a gentleman at this company on June 6, 2023. The account has been cancelled as of June 6, 2023.

      Customer Answer

      Date: 06/08/2023

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      ***********************

    • Initial Complaint

      Date:04/06/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      For several years now, our business ******************** ***** has been charged by Livedeal.com a monthly fee of $27.95; a straight debit from our company checking account. We never received any invoices so we have no account #. We've tried many times to call **************, left voicemails to find out exactly what this service entails, but to no avail. We'd like some help to cancel this service effective immediately. Thanks!

      Business Response

      Date: 04/20/2023

      The Letter of Authorization (***) for ********************* is attached. The *** was activated November 13, **** and service has been continuously provided since. We received the BBB complaint on April 6, 2023 and cancelled the account the same day. Our customer service spoke with a representative of the company on April 6, 2023 and emailed the cancellation information to the representative. Our customer service number is ************ and has been active for over twenty years. We provide an online syndicated directory service and have provided continuous service since the customer's account was activated. No refund will be provided. We cannot be held responsible for a customer's internal accounting processes or reconciliations. Thank you.

    LiveDeal Inc. is NOT a BBB Accredited Business.

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