We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Kitchen Accessories

LiveBold Goods Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Kitchen Accessories.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:04/30/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company fraudulently charged my account after trying to purchase and item on *******************. Beware they charged another $25 under another fake name, and all this has been reported and being investigated. Will report back if the charges are refunded or not but appears to be a part of a large scheme. Interested in response from business and would like contact info due to no answer on phone numbers or emails.

    Customer Answer

    Date: 04/30/2024

    Livebold Goods Inc owns this site per their website. Must search on bing.com to find tastykellyappliances site. See screen shot attached.

  • Initial Complaint

    Date:12/11/2023

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Nov 21, 2023, I ordered some kitchen appliances for $9.95 on-line. It was promoted as a pre-Black Friday sale of multiple kitchen non-stick frying pans. I used my credit card and entered my contact information including phone number, email and shipping address.I received no communication from the vendor, but my charge did successfully go through on my credit card. After 2 weeks, I tried to call the company to get a status update, and I looked at their website. I emailed their customer service and asked for an order status update. No response. When I tried to call them multiple times, all that happens is you get put in a line, and no one ever actually answers the phone. I waited over 20 minutes twice on Dec 4th. No one answers.On Dec 5th, this same vendor charged my same credit card $179.84. I did not authorize this charge. I tried twice more to call them on Dec 6th. I waited for an hour the first time, and 20 minutes the second time, but they never answer the phone. I emailed them again. No response.This behavior indicates to me that they are most likely a scam business, and they are going to try to keep charging my account for things I don't approve. I disputed the $9.95 charge with my credit card company. And I will have to repeat the dispute when the $179.84 charge processes. Very frustrating.

    Business Response

    Date: 12/12/2023

    Thank you for contacting ********************************* strives to make sure that our customers are 100% satisfied. We have every desire to address the customer's needs and provide the best solution available to resolve their issue as soon as possible.

    Upon checking on our records, the customer already spoke to one of our **************** Representative and we helped with the cancellation of the customer's account. To assure the account is permanently closed effective 12/06/23. We also processed a full refund today, 12/12/2023, which will reflect on the customer's bank account within 710 business days from the time it was processed. Kindly refer to the refund breakdown below:

    Date: 12/12/2023
    Amount: $9.95
    Transaction ID: ********** 

    Date: 12/12/2023
    Amount: $179.84
    Transaction ID: 7D7275365B 

    Should you have any questions or need further assistance, please contact our customer care at ************** and one of our ************* Representatives will be happy to assist you. We are open from 8:00 AM to 8:00 PM and 7 days a week.

    Regards,
    *************

LiveBold Goods Inc is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.