We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Mail Box Rental

The UPS Store #3836

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mail Box Rental.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Cortney C

    Date: 07/14/2023

    I just had the worst experience at this location. Today on 7/14/2023 around 5pm pst I went to print out some personal information. The young lady helping me was new. Before printing she forget to confirm with me the number of pages and it was far beyond what I was anticipating. I let her know that and that I didn’t need all of the pages. The manager, an older man walks over and says it’s “it’s not like it’s a dollar a page, it’s only .27 cents” I replied “that’s more than what I needed” I let them know I didn’t want it. He accused me of ripping them off when I simply just didn’t want it. He threatened to call someone on me if I didn’t pay for something I didn’t want. I let him know I didn’t have it. He literally started an argument with me when I wasn’t even upset at first. Then refused to shred what I didn’t want which had my personal banking information on it. I had to demand he shred it. I left upset in a hurry leaving behind my phone. A minute later I went back and he pretended he didn’t have it but my phone is tracked. I asked the young lady to give it to me and she said “I don’t know where he put it”. I had to threaten to call the police for him to give me my phone. He not only attempted to hold onto my personal banking information but my cell phone. I see a number of complaints about him but he remains employed as a manager here. I told him I was going to call corporate and he did not care as if he was sure there would be no reprimand. I will be filing a formal complaint with the BBB and the cooperate office.

The UPS Store #3836 is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.