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Customer Review Ratings
Average of 4 Customer Reviews
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Review fromTino P
Date: 03/18/2024
5 starsTino P
Date: 03/18/2024
When a family member passed away, I began searching the Las Vegas area for a monument company to create a custom headstone based on a unique design that I had in mind. After gathering quotes and doing research on several places in town, I chose Mae and her team to produce the stone. The price came in much lower than all other companies and it fit perfectly within my budget. The production process was clearly explained to me, and I received consistent updates as I patiently waited several months for the item to be produced. The stone has now arrived in the cemetery, and it looks absolutely beautiful! I cannot say enough about the quality of the final product. I am grateful to everyone who worked on it. It will serve as a lasting memory for my family throughout the years. The passion and professionalism provided over the entire process exceeded my expectations. It was a real pleasure. THANK YOU!!! I highly recommend them.
Heritage Rock Monuments
Date: 03/19/2024
So appreciative for your review and kind comments. It was an honor to serve your family and so glad you had a great experience with us. Let us know if there's anything else we can do for your memorial needs.Review fromPenny B
Date: 09/26/2023
5 starsThank you, Mae, for your excellent attention to detail! We were thrilled to work with you. Your kindness, empathy, knowledge and professionalism were displayed while assisting us. We will definitely recommend your services to family, friends and associates.Review fromJovana E
Date: 09/18/2023
5 starsJovana E
Date: 09/18/2023
Ms. Mae was amazing during the entire process of choosing and creating the perfect headstone for my mother. Losing a loved one is hard enough, but my family was grateful that she was able to make the process so easy. She would give us updates daily or weekly regarding our head stone. We wanted it by a certain date in order to have it from my mothers one year memorial and Ms. Mae was able to make that happen. Originally we were going to get a stone made from the funeral home, but Miss Mae was also able to give us a price that was a third of the cost we were going to originally pay. She was diligent and truly cared that we loved every aspect of the stone. I highly recommend her business!Heritage Rock Monuments
Date: 09/19/2023
I truly appreciate your support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable. Thank you Jovana!Review fromGloria C
Date: 06/20/2023
5 starsGloria C
Date: 06/20/2023
Mar ******* me mostró sencibilidad y empatia cuando estaba atravesando por esos duros momentos, es muy profesional y honesta y sus precios son los mejores del mercado La recomiendo a ella y a rock and ages porque satisfacen tus espectativas.
BBB Translation:
Mar ******* showed me sensitivity and empathy when I was going through those hard times, she is very professional and honest and her prices are the best on the market. I recommend her and Rock and Ages because they meet your expectations.
Heritage Rock Monuments
Date: 06/21/2023
Muchas gracias Gloria por su comentario tan amable. Me alegro de haberle cumplido a satisfaccion.
BBB Translation:
Thank you very much Gloria for your kind comment. I'm glad I fulfilled it to your satisfaction.
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