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Business Profile

Moving Companies

Las Vegas Moving Pros LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Companies.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/23/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This took place in April of 2021 but we have not made a complaint as we thought this issue would be resolved. Las Vegas moving pros are a cheating, lying moving company. They do not have a specific address on their file as they provide services all over Las Vegas but I had to put an address in order to be able to make a complaint. They have lied to us and did not hold up to the agreement we had. We were told we would be paid back our $125 and we have been talking to *** from the company recently and he advised his partner *** will pay us by the end of April but they still have not. The business is out of business and I hope it stays that way as they are lying, cheating company that feels like scam. Today when i called *** he hung up as soon as he realized it is me. About a month ago he advised that his partner, *** needed to take care of the payment but they just keep lying to us back and forth for over 2 years now. The work order number if it is helpful to you is FR54339 under the customer name *******************************. We feel very mislead as they did tell us they will process the payment to us the few times we were able to get a hold of them but they are very rude and so hard to get ahold of. I also do not think i mentioned their email address but it is ********************************* We were even told to send them an invoice which would be easier to be paid since I am currently in **********. I have the invoice number with all their company information and I even send the invoice directly to ***'s email address since their main email address is not working any longer. I just would like the $125 we were promised and I want everyone to know how deceiving they are. Do not trust this company.

Las Vegas Moving Pros LLC is NOT a BBB Accredited Business.

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