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Business Profile

Magazine Publishers

Beyond Exclamation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Magazine Publishers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/12/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date: September 1, 2023 BBB is required to resolve identity issue with Beyond Exclamation Amount of money: $5,000 including legal fees Business committed to provide a correction and update photo in link ********************************************************************************************************************.. Beyond Exclamation has not attempted to resolve the issue. Beyond Exclamation *************************************************** Publications ******************************* *********************************** ******************* ************************************ ***************** Email: *******************************Dear BBB, BBB is required to resolve issue of payment occurred to business and the article is not updates. The amount is $5,000 including legal fees and identity theft has occurred. Beyond Exclamation is required to update the image within 14 days or provide a refund due to identity theft occurred. Identity theft services are contacted regarding Beyond Exclamation online image needs to not be purple due to identity theft has occurred ******************************************************************************************************************** . *************************** is an independent certified WOSB in awarded an honorary doctoral degree. Identity theft has occurred in the Beyond Exclamation image online ********************************************************************************************************************. Revise image to the white photo. All information and proposals are proprietary. ***************************, is awarded an honorary doctoral degree in 2022. Beyond Exclamation is required to update the image do not use purple. Regards, Tech Innovation Global IncorporatedAlicia ******* President and CEO, PMBA, PM, ME www.techinnovationglobalinc.com Email: ************************************* Main Number: ************** Fax Number: ************** Direct Line: **************

    Business Response

    Date: 02/12/2024

    Hello There,

    We would like to confirm that the complain has already been resolved in 2023. The purple image that client (******) wanted to change has been changed and an white image has been now used instead.

    Below is the link of her article for reference:

    ********************************************************************************************************************

    Please note that article was published in 2021 and as per our standard practice the services are strictly committed for 12 months only. However, understanding the seriousness of issue from ******'s end we have allowed her request and got the issue resolved.

    I hope this helps.

    Please feel free to get in touch if there is anything else that we can help additionally.

    Thanks,

    Beyond Exclamation Support

    www.beyondexclamation.com

     

Beyond Exclamation is NOT a BBB Accredited Business.

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