We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Safety Consultants

The Safety Chick

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Safety Consultants.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/08/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am writing to express my dissatisfaction with the service provided by CPR Certification *********. I called to cancel my attendance to a CPR Certification course due to out-of-state travel for a funeral. The representative I spoke with instructed me to send an email detailing my request for processing. I promptly did this and responded to every subsequent email and text, reiterating my request for a refund.Despite the class being canceled by the company, as confirmed in an email I received, I continued to follow up and request my refund. I was then informed via email that my purchase was non-refundable. When I called on Monday (08/05/24), I was assured that my refund would be processed within 2-3 days. After waiting until today (08/08/24), I called again and was told to wait another 2-3 days.I find this handling unacceptable and unprofessional. I paid $59.95 for a service that the company itself canceled, and I have been given the runaround instead of a refund. I request immediate resolution of this matter with a full refund. This experience has been extremely frustrating and disappointing.

    Business Response

    Date: 08/08/2024

    Based on this complaint, I can tell that they are trying to notify about a different company. My company does not provide training for individuals. I only provide training for companies as a part of a safety consulting contract. Im not quite sure how my name got involved because like I said, Im a very small business and I have not scheduled nor trained a CPR class in several months so the dates dont match up With a business, I may have been working with.

The Safety Chick is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.