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Business Profile

Specialists

Las Vegas Spine and Pain Center

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Las Vegas Spine and Pain Center's headquarters and its corporate-owned locations. To view all corporate locations, see

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Las Vegas Spine and Pain Center has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Toni P

      Date: 05/14/2024

      My 80 year old mother had an appointment this this business. I asked if I could transport her there by gurney, but they said they could not accommodate the space for gurney. I said if I could bring her in a wheel chair and they said it would be fine. I got to the appointment and was told by the office manager that the provider wouldn’t be able to see us because my mother was reclined in her wheel chair and she said there wasn’t enough room in the office. I told her I would just push the chair back into a sitting position. She said it was fine and left. She then returned and said, well can she go back by herself. We only allow 1 person back and I replied, yes she can go back on her own. The office manager left again and then returned asking if my Mom could speak, to which I replied yes. The office manager left again and then returned and asked if my mom could push her wheel chair wheels herself to get into the room, to which I replied no. She then said well the provider can’t work with patients in her condition. I asked who I could make a complaint with and she said I could with the provider, who refuses to even come out and see my Mom or evaluate her. It feels very discriminatory, almost like the provider saw my little old Mom who couldn’t walk and made some false assumptions about her and choose to not want to deal with a patient like her. Maybe they felt she was too old or maybe that she wasn’t worth pain management because she had a few different conditions. Either way, we won’t know because they refuse to speak with me or even saws my Mom on her appointment time we showed up for.

    • Barbara C

      Date: 07/25/2022

      Worst experience in my life. I have been in pain management since 2008 and I recently moved to Las Vegas and was referred to this client. Nothing but problems with them and getting my medicine on time. They do not return calls and they do not fix things that they mess up. They have allowed me on more than one occasion to run out of pain medicine. They try to do there job, the pharmacist and my insurance companies job instead of just their job. I was also told that the reason they do this is because they don't trust there patients. I am not even on a high dosage of pain medicine. I let several messages for the office manager and just happened to get ahold of her when I asked for my medical records to be moved to a different doctor. The stress that this client has caused me since October of 2021 is crazy, I would not recommend anyone go to them and to top it off I have never seen the doctor, only PA's. They should not be allowed to do this to anyone. I have had my back fussed and a spinal stimulator to help control pain. They do not return calls, over a three day period of time I left at least 10 messages and got one call back and they did not correct there mistake. DO NOT GO TO THIS CLINIC....

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