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Business Profile

Web Design

Design Centrals

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:08/01/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    June 14 was when I paid I have the invoice through PayPal. They were supposed to build a Ecom store. Our last communication was 27 June where we got into an argument. I got sick of asking them for five and six times to make the proper changes so its correct they never made the changes they never did anything they quit talking to us? I have my emails with no responses And now they want the money and they dont have anything to show for it. They never completed the project so now I have to fight with my bank. I wrote them three times today because I found out through the bank. What was going on? Ill go in there tomorrow for a meeting but this isnt cool. They took my money they ran. They never did any website they cant provide you a website because they never built it. They never got our product descriptions. They never got any of our information regarding that Within a two week. They went and goes. We gave them our feedback and they never responded and now they want money for a job that was never done. They will not respond. We cannot locate their webpage. Every time I try to pull it up it says it cant be located like its been shut down and deactivated. I cant reach anybody on the phone nobody is listening I need help. I am a small business trying to get started and they took a vantage of us, and they took a vantage of the fact that it was well within a year of being hit by the major hurricane last year , they took a vantage of that situation. They knew how much money I had to work with and then they disappeared. Thats a criminal offense we were still in a disaster situation and they took a vantage of that and thats ****** up because we dont have a website we dont have any way of making money. They never did the job now I had to hire somebody else And Im already out $400 for the new people. I shouldnt have to pay 350 to somebody who didnt do a thing and they cannot show you a website. They cant show you my products they cant provide you with a site

    Business Response

    Date: 09/11/2023

    Hello This is the case study I have found with the department and we focused on each and every conversation happened with client and business executive developer and senior manager

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