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Business Profile

Weight Loss

Quick Weight Loss and Skin Care

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Weight Loss.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:06/21/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had completed 1 year of full body laser hair removal with ******. I should have been hairless by the 8th sessions which I was not. During that first year she had seemingly been experiencing some psychotic episodes which I decided to ignore because mental health is important and anyone can experience such crisis. I had renewed and paid for another full year of laser hair removal. That of which I only had 1 session out of what should have been about 48. ****** sent me text messages harassing me and threatening me that I am under investigation after I asked her if I can schedule a session. She then began listing my full legal name, my mothers full legal name, and verbally harassing me. I then asked her for a refund as I feel unsafe to see her or be around her again considering she is experiencing yet again some form of mental health crisis. She refused to give me a refund and then continued to harass and threaten me. She has not fulfilled the services at all and from the approximately ***** sessions I had with her the first year, I still am not hair free. I was promised to be hairless after 6-8 sessions. So not only do her services not work, but I have been made feel uncomfortable during sessions, and now I have been verbally harassed, threatened, and intimidated. As well as being denied a refund that I am entitled to. Please do everything possible to prevent her from harassing and scamming more people. I truly wish to receive my money back and if not I will definitely be escalating this to small claims court. Thank you so much for your help and I hope to hear from you, The BBB.

    Business Response

    Date: 07/19/2024

    Thank you for contacting me in regard to ********************  Please see attached response letter. Please do not hesitate to contact me if you have any questions. Thank you

Quick Weight Loss and Skin Care is NOT a BBB Accredited Business.

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