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Business Profile

Concert Promoters

Life is Beautiful LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Concert Promoters.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/28/2023

    Type:Billing Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Layaway plan was completed on Aug 11th, 23. I have paid the business a total of $1022.72 USD which converts to $1357.92 CAD. I originally sent the request to Front Gate Tickets, in which they did respond. Front Gate tickets gave the email to contact Life is Beautiful in regards to the refund, in which they have disregarded my email that I have now sent 2 times. There has been a tragic loss in my family which means we can not attend the event that is happening in less than a month. The business has neglected this issue. I find it very rude for a business to not understand the situation that has put our family into shambles. We have attended this festival many times before and this is the first time something has unexpectedly came up. It is a large sum of money that I would love to get back especially in this situation.

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