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Business Profile

Family Practice

Ralston Medical Building, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Family Practice.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/08/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I recently changed my primary medical care provider since I moved from California to Nevada and acquired new employment.

    On 07/27/2022 I had an appointment with Elizabeth M*****, APRN at the Ralston Family Clinic here in Reno Nevada. I requested for my blood pressure medication to be re-filled and asked for ADA Reasonable Accommodation paperwork to be filled out on my behalf to provide to my current employer. I have a history of severe anxiety and depression and need to be out of work periodically while I have flare ups of my condition. I provided the Ralston Family Clinic with previous medical records from the Berkeley Family Practice Medical Group at **** ********* ******, Berkeley, CA as well as approved FMLA paperwork via email at Km*****@ralstonmedical.com. I have reached out 5 times (3 via email and 2 via phone) and have not heard back regarding status. I am required to submit this paperwork to my current employer so it is very important I get a response. I have been out on unpaid medical sick leave for approximately 2-weeks and need this paperwork to provide to my employer ASAP.

    Any questions, please reach out. ******* ** *********

     (former *************)
    ###-###-####

Ralston Medical Building, LLC is NOT a BBB Accredited Business.

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