About

Local BBB:

BBB Mountain West

BBB File Opened:

1/7/2009

Business Started:

1/1/2001

Business Incorporated:

12/31/2001

Type of Entity:

Corporation

Alternate Names:

Syclone Corporation

Business Management:

Mr. Adam Auerbach, President

Additional Information

Payment methods

PAYMENT TERMS
Net 30-day payment terms are extended to federal, state, regional and local government agencies, municipalities, institutions, military and schools only. We gladly accept Visa, Mastercard, Discover and American Express as forms of pre-payment (international credit cards accepted on a case-by-case basis only). Additional acceptable forms of pre-payment include, money order (United States only), cashier/bank check (United States only), wire transfer and personal/company check (allow 7-10 business days to clear issuing United States financial institution & 30-45 days from international financial institution). No COD’s. Credit accounts must be paid within the terms agreed upon. Accounts not paid within agreed terms will be subject to a 1.5% monthly service charge which is an annual percentage rate of 18%. A $25.00 penalty will be charged for each check returned for any reason.
Note on bank wire transfers: We have been experiencing a high degree of short payments as a result of incorrect data entry from the issuing bank. This can be avoided by asking your banking agent to enter the letters “OUR” in the data field labeled “71A”. If the letters “SHA” are entered, the issuing bank wire transfer fees will be deducted from the wire transfer funds, resulting in a short payment. The customer is responsible for the reimbursement of any bank wire transfer short payments.

Refund and Exchange Policy

MERCHANDISE RETURNS
If mirrors are being returned for credit, freight must still be prepaid. All returns must be pre-arranged with our customer service department. All returns must be accompanied by a Return Authorization Number (RA#) and must be returned in the original packaging in brand new condition. It is the customer’s responsibility to make arrangements and pre-payment for shipping on all products being returned.
On custom orders, all sales are final, and no refunds will be given.
Any merchandise being returned that is not deemed defective will be charged a 25% restocking fee. Any deliveries refused for convenience reasons will be charged a 25% restocking fee. Customer will be responsible for both inbound and return freight charges.
Do not ship products back to the address on our website. Products must be shipped back to the address they originated from.
No returns (repair or replacement only, no refunds) accepted after 30 days of date of delivery.

Business Categories

Mirrors