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Business Profile

Electrician

The Electric Company

Reviews

Customer Review Ratings

4.2/5 stars

Average of 5 Customer Reviews

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Review Details

  • Review fromMary H

    Date: 06/21/2024

    1 star

    Mary H

    Date: 06/21/2024

    Worse possible service! Had to wait a week for appointment. Then serviceman found problem within minutes (water shutoff valve not working.)Never called back about getting part as promised.A week later after contacting MANUFACTURER , who said part should have been here YESTERDAY, suddenly got an email saying they were on their way!Worst customer service experience we have ever had.

    The Electric Company

    Date: 06/22/2024

    This review is for the wrong business. We are an electrical contractor and the customer is referencing plumbing work.We have no record of working with this customer.
  • Review fromMary H

    Date: 05/30/2023

    5 stars

    Mary H

    Date: 05/30/2023

    Great job. Fast. gets the job done. Answered any question so we understood what he was talking about.******* have referred Company to other people.

    The Electric Company

    Date: 05/31/2023

    Thank you for your review Mary. We appreciate your business!
  • Review fromShelley F

    Date: 05/25/2023

    5 stars

    Shelley F

    Date: 05/25/2023

    We had the Electric Company install an outlet for charging our Tesla. The work was performed by their technician *******. He was knowledgeable, efficient, and updated ** throughout the job. The office staff communicated well and made the process easy. We would recommend the Electric Company and will definitely use them again.

    The Electric Company

    Date: 05/31/2023

    Thank you for your review Shelley. We're glad to hear you had a great experience with our business and with your technician Richard. We appreciate your business!
  • Review fromJill F

    Date: 10/24/2022

    5 stars

    Jill F

    Date: 10/24/2022

    **** was here today to replace my old bathroom exhaust fan. He did a terrific job. He was courteous, knowledgable, professional, friendly and trustworthy. He was one of the few tradespeople I've known who took care in cleaning up after themselves and I really appreciated that. Thank you for very attentive service.

    The Electric Company

    Date: 11/03/2022

    Thank you for your review ****. I'm happy to hear you had a great experience with our company and with ****!
  • Review fromJonnie P

    Date: 07/20/2022

    5 stars

    Jonnie P

    Date: 07/20/2022

    This company places customer service first, beginning with the person who answers the telephone and performs scheduling. The electricians who came to my house were professional, quick and extremely knowledgeable. I've had a couple nightmare scenarios with other electrical companies--not so here. The Electric Company will be my go-to and I highly recommend them.

    The Electric Company

    Date: 07/21/2022

    Thank you for writing us a review and for noticing our focus on customer service. Our goal is to provide exceptional service for every customer, every time. We appreciate your business and look forward to working with you again on your next project.

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