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Business Profile

Hair Salon

My Salon

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/04/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Feb 11 is the date I trusted this lady to do my hair instead it was a nightmare. She had me out in less than 3 hours. She was super unprofessional she had at least 10 clients while I was in there. She had her family in there for what reason were kids there ? She never once cleaned. She didn’t blow dry my hair so I left with it wet I didn’t realize that it was so messed up until I took a pic of it dry and let me tell you it had so many diff blondes in it and it’s not what I asked for to top it off. When I told her about it she just decided to argue with me and call me out my name so on top of her not being professional with my hair she also needs social skills training. I’ve been insecure about my hair it’s an important part of a women and I trusted her just for her to rush me out the door a true nightmare. I paid her 220 and I’d like my refund due to how bad it was.

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