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Business Profile

Property Management

CYC Realty Management Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

This profile includes complaints for CYC Realty Management Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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CYC Realty Management Inc. has 3 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:04/25/2025

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am submitting this complaint regarding the conduct and lack of transparency by CYC Realty Management in relation to recent charges imposed on residents in my community.

      On April 15, 2025, I received a letter from CYC Realty stating that due to a cost overrun of $33,686.32 related to a mailbox installation project, each resident is now required to pay an additional $100, due by September 15, 2025. This project was not brought to a vote, nor were residents notified ahead of time that we could be financially liable for any budget shortfall. The letter provided no documentation—no receipts, invoices, or copies of an approved project budget—despite residents being asked to absorb these additional costs.

      Furthermore, each resident is required to pay a $33 monthly "recreational fee," which reportedly contributes to the maintenance of the neighborhood's tennis courts and other recreational areas. With over 300 residents, this generates an estimated $11,000 monthly. However, these areas are frequently unkempt, raising legitimate concerns about how these funds are being allocated and managed.

      I have previously requested detailed financial records, including invoices and proof of expenditures from CYC Realty, but have not received any response or documentation to date. As a paying resident, I believe it is my right to know how collected funds are being utilized.

      I respectfully request that CYC Realty provide:
      - Documentation of the mailbox project’s original budget and approval process.
      - Itemized receipts or invoices for the mailbox project expenses.
      - A clear and transparent breakdown of how the recreational fees are being spent each month.
      - A response explaining why these documents have not been shared despite prior requests.

      The lack of transparency and accountability from CYC Realty Management is deeply concerning, and I urge the BBB to investigate this matter to ensure residents are not being unfairly charged or misled.

      Thank you for your attention to this.

      Business Response

      Date: 05/13/2025

      BBB spoke to administration at the business and the following was relayed: That is a decision made by the HOA Board.  The HOA Board decided to charge their fellow residents for this.  This was not a decision made by management, we had no part in the process, the discussion or the decision.  If this resident is unhappy with this decision and fee, then they need to respectfully dispute it with their HOA Board.  Thank you. 

    • Initial Complaint

      Date:11/14/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Yes Cyc reality and clothing items are infested. As a result of all this stress and additional expenses I am suffering with Postpartum depression, while trying to find a new home for my newborn baby and myself.

    CYC Realty Management Inc. is NOT a BBB Accredited Business.

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