Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Repairs

Alden Automotive

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromClaire H

    Date: 02/03/2023

    1 star
    If I could give this place 0 stars it would still be too many. I made an appointment two weeks ago and explained what I needed. They said to drop my car off and keys in the drop box. I never heard from them again. I went to pickup my car, it was moved and no service was done. They left my keys right on the seat in front of the building. COMPLETE JOKE. I will tell everyone I know to never waste their time or money on these people.
  • Review fromKathy M.

    Date: 09/22/2022

    1 star
    I usually do not give negative feedback, Id rather leave none. And if I could leave a negative star in this case I would. This is the most unprofessional business I have ever dealt with, bar none. To stand in a parking lot and cuss at 70 year old customers, simply because we went back, on our way home after we noticed my car windows were not operating immediately after the vehicle was serviced by them, he said it was nothing he did. That we were trying to cheat him, and get off his property. I do not recommend this establishment to anyone for any reason. In addition My car was returned to me with greasy fingerprints all over, and some coffee like substance splashed all over the side of the car. Ill be going to a reputable business from now on, after I ****** them, I have learned my lesson

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.