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Business Profile

Event Ticket Sales

Hallowed Harvest

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Ticket Sales.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/09/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I attended the Hollowed Harvest in Lockport, NY on 9/30/22 with my husband and toddler (Order Number: ********************). We were so excited to attend; however, were extremely disappointed by the set up on that night. Some exhibits were not set up as evidenced by stacks of boxes with pumpkins sticking out, multiple exhibits were not lit up, and there were several speakers playing a horrible static noise (not sure if it was intended to be for music). Pictures of the exhibits are attached. Considering that we spent over $50 to attend this event, I expected that it would have at least been set up. If the facility was not prepared to host an event that night, then we should have been refunded or given tickets for another date. I did not want to make a scene and discuss anything on that date, because I was with my toddler and husband who was just diagnosed with leukemia. I emailed the company and messaged them on ********. They blocked me on ******** after ignoring me. Then I started posting on their ********* account in order to get a response and they also blocked me there. I was really just looking for another ticket to attend on a night where it was set up so my family could get the experience we paid for.

Hallowed Harvest is NOT a BBB Accredited Business.

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