We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Uniforms

United Uniform Co. Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Uniforms.

Reviews

This profile includes reviews for United Uniform Co. Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

United Uniform Co. Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Jeffery P

      Date: 02/15/2023

      Stay away from this company at all costs. I placed order #***** on 6/26/2022 for a pair of 5.11 BDU pants. I was charged right away and then informed my pants would be backordered for several weeks. 6 MONTHS later, my pants arrive in the mail but they're the wrong color (I ordered black and received navy blue). Tried to get an RMA number from the United Uniform website automated system and it never came. Spent half an hour on the phone with their customer service line and was provided an address to mail the pants back to then the representative hung up. Called back and got put on hold for 10 minutes then the line disconnected and no one answered their customer service number the rest of the day. Spent another 20 minutes on the phone with customer service the next day and was finally given a return shipping label via email. *****'d the pants back the next day simply requesting a refund. A month goes by after ***** confirmed the delivery and still no refund. On 1/18/2023 I called customer service again and spoke with "Eric" who confirmed that United Uniform had received the pants I returned and had not issued me a refund. Eric stated due to the age of the order (over 6 months ago) he could not refund my credit card but would have to mail me a certified check which he assured me would come in less than 10 days. The certified check finally arrived in the mail 2/14/2023 approximately one month after he said it would come. So in conclusion, there is no accountability or quality control at this company and I wonder how many people they basically just rip off giving them the run-around with the return process. If I wouldn't have hounded them, they never would have refunded my money for the wrong item they sent me after waiting SIX MONTHS.

    United Uniform Co. Inc. is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.