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Business Profile

Lasik Eye Surgery

Kwiat Eye & Laser Surgery

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Lasik Eye Surgery.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/02/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went for a yearly eye exam. I am
    covered by *** to have one a year with a co-pay of $15. Today, I was informed that if my eye glass script changed, I would need to pay $50 in order to obtain that script (so that I can get the glasses prescription that I would need to SEE correctly) Something is wrong about that! I went to my gynecologist and dermatologist this past year and they both wrote me scripts FREE of charge! I believe it’s part of the package deal you get when you are covered by insurance. You get the exam and a script if needed! I never heard of such a thing! So I left with a completed eye exam but no script so that I could fill it and get an updated pair of glasses! I’m outraged!
    I want resolution by getting my script free of charge! And further investigation if this is legal or not!

Kwiat Eye & Laser Surgery is NOT a BBB Accredited Business.

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