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Business Profile

Public Golf Courses

Grandview Bay Golf Course

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Public Golf Courses.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/08/2022

    Type:Delivery Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Last year I ordered 4 shirts from this music event online that happened. I couldn't go and pick them up, and I explained it to the owner why I couldn't. He then agreed since I payed for the shirts using a credit card, that he would deliver them to me. I gave him all of my information and the order information too. He has never came. He then went on vacation so I let it go. I just found out now that he's back and his place is open. I have emailed him plenty of times asking to ship me my shirts, and I can't accept a refund due to I don't have the card anymore, and he refuses to email me back. I have snapshots of my order information and proof from him saying he would bring me my shirts I am willing to show you guys.

    Business Response

    Date: 07/05/2022

    Response taken by phone. We sold these shirts at cost, as a courtesy.  When she ordered them, it was clearly stated that they needed to picked up. She never picked them up and then we closed for the winter. We still have the shirts and she can call me to come and get them.

    Customer Answer

    Date: 07/05/2022

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.  I have told them I don’t have any way to pick them up and they said they will ship them to me. I am unable to drive.  Regards,  ****** *****  

Grandview Bay Golf Course is NOT a BBB Accredited Business.

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