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Business Profile

CBD Products

Cloud Beast Smoke and Vape Shop

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:10/14/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went into this establishment on October 11th to buy what I thought was baby jeeters which ultimately resulted in them selling me FAKE products and making me consume unknown substances that they themselves put into these products. They create fake labels and fake smoking products and sell it to people for a quick buck. They sold me a fake baby ****** pre roll set and I know this because I have the real baby jeeters that I brought in a dispensary in LA. Please look at pictures for comparison. 1. The lettering is way off. The real baby jeeters has BOLD lettering 2. The spelling is WAY OFF. 3. They filled up the baby ****** pre roll which is supposed to be filled with weed with TOBACCO. This place is selling products that have been tampered with to customers and making a profit off scamming customers. The spelling of METHOD is written as METHOO on the one that was sold to me by this smoke shop. The second error INHALABLE U CAN NOTICE THAT IT SAYS ***** another error they seem to not catch. This is terrible. Who knows what products theyre putting into the items that theyre selling off as brand new and in the other picture you can see the fake pre roll they sold me being opened up and guess what no weed was found inside only Tobacco. This is truly disgusting & unbelievable.

Cloud Beast Smoke and Vape Shop is NOT a BBB Accredited Business.

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