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Business Profile

Ice Cream

Gelato by Maya

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Ice Cream.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromGina D.

    Date: 07/25/2022

    1 star
    The young employees that work there are rude and condescending.I have yet to speak to the owner. I think her name is *****. They ask to review them on *********.I have been there a total of three times and all experiences have been met with rudeness.Yesterday July 24 took the cake.I went to purchase two medium gelatos that are small to begin with and was charged $16. I went to pay with a $20. The young girl asks me if I have a dollar so she could give me $5 back. I did not. So she proceeds to tell me that she has to short me a dollar. I said why and she said because she didnt have change. There was a large tip jar with several $1 bills. I said make change from there. She told me no thats her money. So I threatened to give a bad review and she reluctantly hands her back a $5 **** and tells me since I am hard up for the $1. The other girl that was with her started laughing. They were condescending and beyond rude. I have seen it done with other customers as well. I would never go back to be treated so poorly and pay a fortune for a product that is not worth it.

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