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Business Profile

Tree Services

All American Tree Experts

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/25/2023

    Type:Order Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Company caused irreparable damage to my mature tree. I did not hire them. My neighbor hired them to prune branches. They tresspassed my property and cut my trees without permission. I will be taking legal action against them. No reply from company owner after trying to contact them

    Customer Answer

    Date: 08/21/2023

    At this time, I have been contacted directly by All American Tree Experts regarding complaint ID ********, however my complaint has NOT been resolved.

    The owner contacted me by text and threatened to cut all of my trees at the property line so they all would be damaged and possibly die if I pursued any action against him. 

     

    ****** *******

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