Business Profile
Auto Transportation
V2 Logistics Corp.This business is NOT BBB Accredited.
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Reviews
This profile includes reviews for V2 Logistics Corp.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
4.26/5 stars
Average of 820 Customer Reviews
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Review fromAmy D
Date: 06/13/2025
5 starsAmy D
Date: 06/13/2025
I had a great experience working with RoadRunner. Booking was easy, communication after that was great and customer service was helpful. The driver who actually moved our cars was also really nice and easy to work with.V2 Logistics Corp.
Date: 06/16/2025
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that everything from booking to delivery went smoothly and that both our team and the carrier made a positive impression. Providing clear communication and excellent service is always our goal, and it's great to know we delivered on that. If you ever need assistance in the future, we'd be more than happy to help again!Review fromDoug E
Date: 06/11/2025
5 starsDoug E
Date: 06/11/2025
Transferred a car from ******** to *****. They were great, very responsive and the car early. I would use them again. **** was the driver and great to work with. Thank youV2 Logistics Corp.
Date: 06/12/2025
Thank you for the great feedback! We're glad everything went smoothly and that you had a positive experience. We appreciate you choosing us and would love to work with you again in the future.Review fromTrisha s
Date: 06/09/2025
1 starTrisha s
Date: 06/09/2025
I can't say much about the company, but I can and will say DO NOT DO BUSINESS WITH **** *******. After this email thread, I will take my business elsewhere.V2 Logistics Corp.
Date: 06/10/2025
Were very sorry to hear about your experience and truly regret that it left you feeling this way. We take feedback like this seriously and would like to sincerely apologize for any frustration or inconvenience caused. Your concerns have been noted and will be addressed internally to ensure better communication and professionalism moving forward. We appreciate you bringing this to our attention and are sorry we lost the opportunity to earn your business.Review fromRenee B
Date: 06/08/2025
5 starsRenee B
Date: 06/08/2025
Great pricing, wonderful customer service, my car arrived safe and sound with everything I packed in it. Overall, a wondrerful experience.V2 Logistics Corp.
Date: 06/10/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us and that your car arrived safely. Providing excellent service at a great value is what we strive for, and it means a lot to know we delivered on that. We truly appreciate your trust and hope to assist you again in the future!Review fromSandy H
Date: 06/05/2025
1 starSandy H
Date: 06/05/2025
Warning, stay away from this company. They may show they have great ratings but they are have terrible customer service, do not provide an easy way to communicate with them other than waiting on the phone for ***** min then getting short, rude customer service **** and one actually hanging up on me. Booked a car shipment and almost 2 weeks later a pickup date was confirmed only to get a no show. Decided just to cancel it after $1800 was charged on my credit card and they refused to send cancellation email. Disputing this charge now through credit card company as my only option. Complete waste of time and extremely frustrating. The customer service staff, which I spoke to at least 10 over these 2 weeks had no interest in helping resolve any issues and are very rude. Not sure how a company that charges these rates with such poor customer service remains in business. BE VERY AWARE!V2 Logistics Corp.
Date: 06/06/2025
We sincerely apologize for the frustration and inconvenience you experienced throughout this process. This is not the level of service we aim to provide. Unfortunately, the carrier originally assigned to your shipment had an unexpected mechanical breakdown and was forced to cancel. We understand how disruptive this was and immediately continued working to find a replacement. On 6/5, when you contacted us to cancel the order, we processed the cancellation right away, issued a full refund, and sent a cancellation confirmation email that same day. We understand how disappointing the situation was and appreciate your feedback as we work to improve both communication and customer support.Review fromKate V
Date: 06/04/2025
5 starsKate V
Date: 06/04/2025
This company had a way better price than some competitors and no hidden fees. After sending my info I received an email saying that my shipment was confirmed and on schedule for your requested timeframe. I received this email daily the week leading up to pick up and heard nothing else until the driver contacted me the day of. I was a little nervous but glad it worked out. Picked up in my requested day and dropped off two days later as promised. No issues. Would use again.V2 Logistics Corp.
Date: 06/05/2025
Thank you for taking the time to share your experience. We're glad to hear that everything went smoothly with your shipment and that the pickup and delivery were completed as requested. We understand how important clear communication is, and we appreciate your patience throughout the process. It's great to know that you found our pricing fair and transparent, and we're happy it all worked out in the end. We look forward to helping you again in the future.Review fromKoran J
Date: 06/04/2025
5 starsKoran J
Date: 06/04/2025
Fast service, was also cheaper than alot of other company's i seen. If they had better phone customer service they would conquer the industry.V2 Logistics Corp.
Date: 06/05/2025
Thank you for your review. Were happy to hear you were pleased with the speed and pricing of our service. We also appreciate your candid feedback about our phone support. Improving that experience is a priority for us, and your input helps point us in the right direction.Review fromTravis W
Date: 06/04/2025
1 starTravis W
Date: 06/04/2025
I rarely submit reviews, but I have to express my disappointment regarding my experience with shipping a vehicle through this company. I booked with this company two months ago and my vehicle was scheduled for pickup today; however, I have yet to receive any confirmation from the carrier or Road Runner. Despite receiving emails stating that my shipment is confirmed, Road Runners representatives inform me that my shipment is not confirmed and that they are still searching for a carrier. As a military family, we are relocating tomorrow, and I was advised to leave my vehicle with a designated individual, with the assurance that it would be collected at a later time??. I find this level of service to be exceptionally unprofessional. The prolonged hold times when attempting to contact the company, coupled with the rudeness of customer service representatives and the lack of reliable updates on my vehicle shipment, have been disappointing. I have since reached out to an alternative company, which has agreed to collect my vehicle tonight, with an additional cost for the expedited service???????.V2 Logistics Corp.
Date: 06/05/2025
Thank you for sharing your experience. We understand how stressful moving can be, especially for military families, and were sorry to hear that we fell short during such an important time. While we reached out on 6/4 with a carrier option for pickup on 6/5, we recognize the timing did not align with your relocation plans. As noted in our terms, all pickup dates are estimated and can be affected by unforeseen delays in carrier availability. We truly regret the inconvenience this caused and have processed your cancellation at no charge. Your feedback has been shared with our team to help us improve our communication and service moving forward.Review fromanthony c
Date: 06/03/2025
5 starsanthony c
Date: 06/03/2025
good people to deal with polite and helpful attitude and keeps you in touch with themV2 Logistics Corp.
Date: 06/06/2025
Thank you for the kind words! We're glad to hear you had a positive experience and that our team kept you informed throughout the process. We appreciate your feedback and look forward to helping you again in the future!Review fromBren E
Date: 05/28/2025
1 starBren E
Date: 05/28/2025
TERRIBLE company - under the name Road Runner Auto Transport. DO NOT USE. Once they sign you up to ship your car, they don't return calls or emails, the don't answer the phone (endless hours on hold) and despite receiving an email that my shipment was "confirmed and on schedule for your requested timeframe" this was NOT the case. They left me in a total lurch - I am headed across the country and my car will be left behind and I have to figure out how to deal with it. They sign you up, don't tell you that they might not be able to ship your car and then ignore you completely. I can't say enough bad things about them.V2 Logistics Corp.
Date: 05/29/2025
We sincerely apologize for the frustration and inconvenience you've experienced. We understand how important timely and reliable service is, especially when coordinating a cross-country move. Please know that while we strive to meet all requested timeframes, all pickup and delivery dates are estimates, as carriers can encounter unforeseen delays due to weather, traffic, or logistical issues. We regret that communication fell short in your case, and we take your feedback seriously as we work to improve our processes and customer service. Thank you for bringing this to our attention.
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