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Business Profile

Associations

AMAC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Associations.

Complaints

This profile includes complaints for AMAC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

AMAC has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • AMAC

      5 Orville Drive, Suite 400 Bohemia, NY 11716-2535

    • AMAC

      P.O. Box 96893 Washington, DC 20090

    • Association of Mature American Citizens

      600 New Hampshire Ave NW Ste 610 B The Watergate 600 Building Washington, DC 20037-2440

    • AMAC

      PO Box 6077 Albert Lea, MN 56007-6677

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/19/2024

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I paid $42.00 for a 3 year subscription of the AMAC magazine by personal check on 11/21/23 and have never received a magazine. I called AMAC over a month ago about it and they said they would take care of it but I still have not received anything. They said I would receive a copy every other month but here it has been three months and I have never received one copy. Please help.

      Business Response

      Date: 03/29/2024

      To Whom It May ********************* be advised that we have settled the complaint filed by *************************.  On 3/19 we mailed her 2 different copies of our AMAC Magazine.  I in turn spoke to **************** on 3/28 and she informed me that she did in fact receive the magazines.  I offered to refund her AMAC 3-year membership of $42 and keep her account active but she said no need to refund her and thanked me.  She still wants to remain an AMAC.

      Please email me at ****************************** if you require additional information.

      Sincerely,

      **********************

      SVP, Strategic Partnerships & Membership Services.

      Customer Answer

      Date: 04/01/2024

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

      Sincerely,

      *************************



       

    AMAC is NOT a BBB Accredited Business.

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