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Business Profile

Auto Repair

Double R Auto Repair Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repair.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/09/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Original incident occurred December of 2021. Pascal installed and engine. It has not run properly for 11 months. Constant requests for repair and he just changes parts. He does not want to help.

    Customer Answer

    Date: 01/03/2023

    Better Business Bureau:

    At this time, I have not been contacted by Double R Auto Repair Inc. regarding complaint ID ********.

    Please be advised this is what ****** and this firm specialize in  if this was an honest establishment he would have responded.  This firm and this man destroyed our car.   He put an engine in and never used the right cables and wiring harness.  I have all the emails he does not respond to.  I have all the texts he refuses to answer.  And if they call he has his wife call back.  A true sign of a liar and a thief.  Please BBB stop this man from lying and stealing money from people by destroying their cars.  As I stated I have all the emails and text messages which will prove his inability to repair and several request for a refund.   Please help me   Thank you  

     

    Sincerely,

    ***************************


Double R Auto Repair Inc. is NOT a BBB Accredited Business.

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