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Business Profile

Boat Repair

Boatmax II

This business is NOT BBB Accredited.

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1

Average of 1 Customer Review

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Review Details

  • Dylan B

    Date: 06/21/2023

    I bought a boat from Boatmax last year and it was one of the worst experiences of my life. We first saw the listing online and the pictures looked much better online than the boat actually looked in person. When we got to the brokerage the sales **** ***** told us that there was a generator in the boat and that the engine was redone in their in-house shop, and that all the electronics worked.We put in an offer, got the boat, and got the financing. When we did the bay tet **** went out with us and still told us there was a generator in the boat. He showed us around and told us that the engine had been redone. Everything started up great and ran smoothly. There were no problems at all and we were extremely impressed with the boat.When we came to pick up the boat. the boat on our closing day the boat was not in the water. When it was put in we could not get the boat to start so we called ****. He came down and we thought it was odd that the generator wasn't working and he said he would have someone look at it, proving that he thought there was a generator. Then the worst thing happened - the mechanic that he sent down said that there never was a generator in the boat. We called ********* the manager to complain. She said that our contract didn't specifically state that the boat came with a generator so there was no recourse. I wasn't sure what my rights were at that moment so I thought we should start it up and drive out. It got worse from there. The boat still would not start. All kinds of different mechanics started jumping into the engine room and working on the boat. No one spoke one word of English so no one could explain what was happening to us. Then someone stuck a PLASTIC bag in a hole at one point. Everything went wrong, but they said we had bought the boat and had to leave. They sent us out to sea with a boat. that barely worked. We broke down and had to call sea tow. $20,000 in damages later we are selling. BEWARE OF BOATMAX!!

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