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Business Profile

Career Counseling

Career Resources Consultant

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Career Counseling.

Complaints

This profile includes complaints for Career Resources Consultant's headquarters and its corporate-owned locations. To view all corporate locations, see

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Career Resources Consultant has 2 locations, listed below.

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    Customer Complaints Summary

    • 5 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/05/2024

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Date of Transaction 10/18/22 I paid $800 for my armed guard permit 10/18/22 I paid $650 for my armed guard permit 1/26/23 I paid ***** for my armed guard permit 11/17/23 I paid for fingerprinting and didnt get reimbursed This business run by ** ****** and ** ******** committed to help me obtain my armed guard security license then all of a sudden theyre no where to be found. I reached out to them numerous amount of time. At some point ** ****** would pick up my call and reassured me that classes are starting soon and never updated me but rather I would have to call and check on my status that was never even in the process of going anywhere. Finally I decided I no longer wanted to continue on with the armed guard program with him and that I wanted my refund. Ive been ghosted on ever since. By the way I have all voice recordings if ** ****** denies these claims. I just want my refund! He point me through a whole lot and is just trying to run away

      Customer Answer

      Date: 11/30/2024

      Better Business Bureau:

      At this time, I have not been contacted by Career Resources Consultant regarding complaint ID ********.

      Sincerely,

      ****** ******

    • Initial Complaint

      Date:02/27/2024

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This place is a scam charge you a lot of money and will not complete your services. THIS IS NOT ANY COMPETITORS THIS IS SOME ONE WHO IS OUT 3000 now for believing these guys.

    • Initial Complaint

      Date:08/10/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Date of transaction is 7-18-23. The amount I paid is $200.00. The business committed to provide me with a OSHA 30 certification card process, I was told the card will take 2 weeks to be sent out to the address I provided. Being that I have already attained my 8hr & 16hr training for security, would not have to attend any additional classes/training therefore just paid for the card to be delivered to me. I have waited out the 3 weeks and decided to call several times to the management office for an update being that I still am yet to receive my OSHA 30. I have attempted to get in contact with the management office that I did the transaction with and was told I was either calling too late (3:42pm, 8/8/23) so to call Tomorrow morning in which I did today (9:27am, 8/9/23) and was told it's too early for them to give me any additional update on when I will be receiving my OSHA 30 card that I paid for. After further investigation I have came across several reviews about this company fooling people into paying high amounts of money for trainings, certifications, etc to never receive anything!

    • Initial Complaint

      Date:08/04/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Was told they could provide a class about a security job. I made an initial payment of $150 on 7/24/23 Mon. Then another payment of $450 on 7/28/23 Fri. **** suspicious and did research and saw other complaints. The so-called company's address is ***************************************************. *** ******** phone number is ************.

      Customer Answer

      Date: 08/29/2023

      Better Business Bureau:

      At this time, I have not been contacted by Career Resources Consultant regarding complaint ID ********.

      Sincerely,

      ***********************

    Career Resources Consultant is NOT a BBB Accredited Business.

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