Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Commercial Plumber

JTG Master Plumbing Corp.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromRobin K

    Date: 10/10/2024

    1 star
    JTG plumbing company was hired by us to do an inspection on our gas line and file our documents with the city. When the employee arrived my husband showed him to our basement where he asked him to show him our service valve. He looked at the valve and stated if there is a problem in the future it will be hard to get to the valve the valve was totally visible and accessible. He then suggested to my husband to remove the door and the walls and he would come back to see if he could pass us. We didnt understand why he would want us to remove a door and a wall that was not impeding on anything. We hired another company to come out and showed him the exact door that leads to the service valve. They did not once mention anything about it being a problem of any kind. We then hired someone else to come just to be sure and again nothing was mentioned about anything impeding the service valve. JTC Plumbing took our $599.00 and did absolutely nothing. The technician was here for less than 5 minutes and didnt do anything. Please dont use this company. They will not file your documents. They will take your money and then fail you. As you can see it wasnt about the money, it was about the honesty to the customers.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.