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Business Profile

Electronic Equipment Repair

1800Fix.com

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electronic Equipment Repair.

Complaints

This profile includes complaints for 1800Fix.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

1800Fix.com has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • 1800Fix.com

      2839 3rd Avenue Bronx, NY 10455

    • 1800Fix.com

      1111 Central Park Avenue Scarsdale, NY 10583

    • 1800Fix.com

      2853 3rd Avenue, 2nd Floor Bronx, NY 10455

    • 1800Fix.com

      1 Palisade Avenue 2nd Floor Yonkers, NY 10701

    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/20/2024

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      IPAD PRO 11 dropped off for screen repair on 4/21/2022. Tried to contact business for pickup, never received a response. Paid in full.

      Customer Answer

      Date: 09/14/2024

      Better Business Bureau:

      At this time, I have not been contacted by 1800Fix.com regarding complaint ID ********.

      Sincerely,

      ***************************

    • Initial Complaint

      Date:06/18/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      they assured and promised the replacement part would fit my unit. had to dissemble and cut heating element to the unit to replace part, but they sold me the wrong part. the parts are discontinued and can't be replaced, admits they sold wrong parts but won't make right for the destroyed unit

    • Initial Complaint

      Date:01/05/2023

      Type:Delivery Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered a fan from Fix.com for my ****** purchased ************** heater. Order# ******** Part# FIX10369101, some time ago. The company refuses to respond to my multiple requests on the status of my order since I have not received the part in weeks. I ordered the part prior to my creating an account with Fix.com so finding a status in my account does no good. I want to hear from a company in response to my many requests and receive my order soon.

    1800Fix.com is NOT a BBB Accredited Business.

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