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Business Profile

Express Shipping Services

El Correcaminos Shipping LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Express Shipping Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:02/04/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I shipped two boxes on 12/8/2024. One box was delivered on1/24/2025, while the other box is in limbo. I have been calling and texting with zero response as to where the box is at. The company never called to inform me that the first box was delivered after they said that I will be informed. I texted on 2/1/2025 to find out where the second box was and if the box would be delivered this past weekend, I received a text back saying si (yes) but then whomever wrote si quickly erased the message for everyone on WhatsApp. I called today 2/3/2025 to see where the box was at, and a lady answered and asked for the invoice number to which she said that the box will be delivered and I would be notified, I mentioned that no one has ever reached out to me the first time. And I asked if the second box is in the *** she said yes. So why is it taking almost two months for the second box to arrive ? At this point I am believing that someone in ** stoled the box because its almost two months and one box hasnt been delivered, but the other has ?! They are unreliable and unprofessional. Below is the WhatsApp text sent between the company and myself. Its been a struggle to get straight answers from them over one box

El Correcaminos Shipping LLC is NOT a BBB Accredited Business.

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