We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Mailing Services

The UPS Store

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mailing Services.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Thomas P

    Date: 06/25/2022

    My brother from ********** sent an envelope to me on Monday of this week. He was told it could take up to five days but most likely in one or two.I received notice that it will be delivered Tuesday evening. The next thing I know while I am checking, not that I received a text, is that I requested to reschedule so its not being delivered Tuesday. I did not request a reschedule! I have been back-and-forth with live chat on *** site and ******** messenger on ***. Neither one of them tells me the same story. ******** messenger says its on its way and their local team told them it will be delivered as soon as possible. Its already Saturday. Chat says no! Now they are telling me it will be delivered Monday! Meanwhile on the *** site when you deal with someone in the chat they have been telling me all week its lost and to file a claim! If you call the toll-free number you cannot speak to a live person. This is deplorable! Obviously ******** messenger people and the *** site chat people do not know what the other one is saying! So now I should wait until Monday one full week to receive a package that was time sensitive paperwork that I needed by Friday! The whole team at the UPS store and on ******** and on *** chat Should be fired. No one can give you a correct answer. This is deplorable for a service that we rely on. Never again will I ever use ***, I will alert all my friends and my colleagues to never use ***.

The UPS Store is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.