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Business Profile

Mobile Dry Cleaning

231 Street Cleaners

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mobile Dry Cleaning.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/20/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I put my wife and I Moncler winter coats in this cleaners on November 30th 2023. The charge was $88.40 to clean our coats, and to fix a stitching on my coat specifically. The cleaners burned down in December of 2023, and ever since the owner has been giving us a run around. He refuses to give us the insurance company name or number, or even his legal name. Its always excuses and now were tired and want to take legal action, also to bring awareness to others. The name of the cleaners is 231 st street cleaners, and they own another cleaners called ***** ******** ** *** ******* Next month will make it a whole year. The coats are expensive (up to 4k for both), and we refuse to make it a loss.

231 Street Cleaners is NOT a BBB Accredited Business.

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