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Business Profile

Tire Dealers

University Tire Center

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/15/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I Purchase 2 rear Tires from this business on Sep. 9th 2022. On September 14 while driving I saw my tire pressure light go on, it indicated the rear passenger tire was loosing air. I was driving to work and was crossing the ********** to queens when this happened. I didn't hear a pop or did i hit any objects on the road. Once I cross the bridge and pulled over I saw a hole about an inch long on the side of the tire. I returned to the shop after work and ask for the tire to be replaced. They refused and insisted that I must have ran over. They told me the tire is not covered under warranty. It clearly states on my receipt that I have a seven day warranty period. The receipt doesn't clearly state what is covered and what is not. All I wanted was for the tire to be replace but they denied me base on a non written 7 day warranty. The tire blew out and wasn't cause by any object on the roadway. I purchase the tire for $70 and would like this money refunded to me. I had to purchase another Tire from another business.

University Tire Center is NOT a BBB Accredited Business.

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