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Business Profile

Online Tutoring

Matt Par.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Tutoring.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:01/15/2025

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Nov 29, 2024, I purchased an online course called High Payout Partner Program from ****************************************************** website for the amount of $450 USD. The course comes with a Risk-free 30-day money-back guarantee. (******* sells also other courses with different money-back guarantee terms.) I thoroughly reviewed all the material before deciding that this course wasnt the right fit for me and requested a refund before the 30 days. ******* support rejected my request for a refund using the terms and conditions as an excuse. In this course, there are no terms and conditions available before or after the purchase is done. Please check the site: ****************************************************** The risk-free guarantee is false advertising. I request to be reimbursed for my purchase as per what I was offered when I made My purchase.

    Customer Answer

    Date: 01/15/2025

    Hello,

    I am Really sorry for not sending the right documents.

    Here is a copy of the invoice. Please don't hesitate to contact me if you need any additional information.

    Best Regards,

    ****** ***** 

Matt Par.com is NOT a BBB Accredited Business.

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