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Business Profile

Baby Car Seats

Lullaby Baby

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Baby Car Seats.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Jean X

    Date: 07/08/2024

    I strongly advise against ordering from them online. I ordered two items and, aside from an automated confirmation email, heard nothing for over a week. After several attempts, I finally reached someone who informed me that one item had shipped (which it hadn't, as I discovered later) and the other was listed online by mistake.Despite the rough start, I tried to be understanding, knowing they are a small business. Unfortunately, I regret sticking with it. When I received one of the items, I needed to return it. I followed the website's return instructions but didn't hear back. After a week of calls and emails that were left unanswered, I got a response after filing a dispute with my credit card company.They asked me to cancel the dispute, return the item, and promised a refund. Trusting their word, and still wanting to support a small business, I canceled the dispute. It's been 49 days since my purchase, 17 days since the item was returned with over $100 in shipping fees, and numerous follow-*** later, I still haven't heard from them.

Lullaby Baby is NOT a BBB Accredited Business.

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