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Business Profile

Bar

Brouwerij Lane

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Sharise S.

    Date: 10/16/2024

    I went into this bar to have a drink with friends. For background I am the type of person to leave tip at the end of my experience with any business because people tend to show their true colors through out the process and its also not required of me to leave tip right away.
    I went to this bar and paid for my drink and left no tip, then as I walk back to my table the bartender yells at me from across the whole bar "if your not going to tip then don't go outside". Incredibly rude.
    I disregard it because I'm respectful and that is exactly why I tip last because he showed me that he did not deserve it.
    Then as I leave he decides to stop me in front of the whole bar and rudely tell me again as if I didn't hear him the first time, and then proceeds to use horrible language towards his other customers. I don't want to tip you after how rude you have been, I paid for my drink I'm not paying for a service you didn't provide.
    After I emailed the manager because of my experience and how uncomfortable it made me feel, and they sent me an email back invalidating my whole experience and rudely explaining to me why I am wrong for the disrespectful service that their employee gave me. Does that even make sense.
    I will not be returning to this establishment and no where should a customer feel like shit for waiting until leaving to tip. I wait for exactly this reason that I listed above and sad to say its not the first time and it wont be the last.

Brouwerij Lane is NOT a BBB Accredited Business.

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