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Business Profile

Brew Pub

Connie O's

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:05/13/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This happen in the night of Saturday May 4th.I was with a friend in this Irish Bar named Connie O's on *************************************, we decided to stop by this bar to enjoy a drink and play pool.Indeed, we set at the bar and ordered some drinks when i asked to the Bartender that was the owner ( a little blonde woman around 55 years old ) if they was accepted credit card for the payment ( because neither me or my friend was carry cash) and she told me cash only, she even add that there is an *** inside the bar (staight on the left when you enter in the bar ). So i went to the *** and withdraw 20 dollars ( proof of receipt, at 12:18:42 sec am).When i came back at the comptor, i pay for the first two drinks ( with my 20 dollars bills), she brought me back 8 dollars. Until here nothing to worried about, my friend took 1 more drink and i ask her to 1 dollars in quarter to play pool. When we finish the party of pool, i ask her how much was the drink of my friend and she told me 7$, perfect, i have just the 7$ cash left. After that i run out with cash and decided to withdraw 40$ ( 220 bills) at the same *** inside the bar at 12:47:11 sec am.I decided to break one of those 2 twenty bills that i have, to do a last party of pool. I went to the Bartender ( the same and only female blonde bartender that serve us) and ask her to break my 20$ bills with 1$ in quarter and the 19$ back in bills. She took the bill and went to the cash drawers, at this moment i was talking with my friend and didn't pret a particular attention at what she was doing. She came back with ONLY 1$ in quarter and seeing that i was laughing thinking that she was joking and remind her that i gave her 20$ bills and it was missing 19$ in bills. She answer me in a really rude way pretending that i had gave her only 1$ bill and not 20$ dollars bill. She litterally stole me 19$, she is a thief. I called the police and confront her with the 2 officers but they told me to contact you.I want my 19$ back

    Customer Answer

    Date: 06/07/2024

    Better Business Bureau:

    At this time, I have not been contacted by Connie O's regarding complaint ID ********.

    Sincerely,

    **********************

Connie O's is NOT a BBB Accredited Business.

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