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Business Profile

Computer Hardware

Reliable Business Partner, Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:04/03/2023

    Type:Product Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    March 17 I bought from this seller on **** turbo tax 2022 with a CD, not a download. I paid $74.19 for the tax item and I got an email it was being shipped.It was to be delivered on March 23, 2023. I NEVER GOT THE ***** I messaged the seller ****** several times asked where is it. I asked for his name , he ignored me. ****** then sends me a message he sent a link with the code. NEVER got the message and why a link I DID NOT pay for a download but a CD.I canceled the order with ****. This seller was nasty and would not. I bought the tax item from another seller. When asked for his name to have my attorney file a complaint this seller was nasty and messaged me his sent me a link. HE NEVER SENT ME ANY LINK AND WHY I BOUGHT A CD. I did a bad review on him and he messaged me asking me to change it it was "wrong". . The review was right he never send me the item took my money. Then he tried to mail me the tax item after i canceled the order and bought one from another seller. What he did was unethical. I want to file a complaint against him with the BBB.

    Customer Answer

    Date: 04/28/2023

    At this time, I have been contacted directly by Reliable Business Partner, Inc. regarding complaint ID ********, however my complaint has NOT been resolved because:

    [Your Answer Here]

     The owner of Reliable  Business Partner  ****** lied about sending me a code. I bought a Turbo tax CD to be sent to me and had saved the delivery date from ebay.  This business owner had been  sending  false messages and I reported him to Ebay.

    I would not  buy from him again.

    *******

     

     

     

    In order for the BBB to appropriately process your response, you MUST answer the question above.

    Sincerely,

    *** *******

Reliable Business Partner, Inc. is NOT a BBB Accredited Business.

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