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Business Profile

Continuing Education

Medgar Evers College School of Continuing Ed.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Continuing Education.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/19/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Medgar Evers is unfairly charging me for a class/service I did not receive. My advisor registered me for online classes fall of 2023, specifically selecting only online classes. Days before classes begin, I receive a notification that the class has switch to hybrid, online and in person and that a vaccine was required. I specifically stated that this sudden act was against my religion and I was to be excused. I was denied my religion beliefs and despite my objection, was forced to take the vaccine in order to finish my degree. After taking both doses of the vaccine and submitting it to the school, I could no longer attend the class. I no longer had access to the course. I tried withdrawing and couldnt. After reaching out to staff, I was informed that I would be obligated to pay $960+ for the class despite not having taken it or receiving the service I signed up for. I strongly believe the college staff handled the situation wrongfully and unprofessionally and I should not be obligated to pay for a service I did not receive. Along with this charge, the college added fees to the tuition bill for electricity and classroom use of $470+. All the courses I have attended at Medgar Evers have been online from my house. I should not be obligated to pay for utilities I did not use.

Medgar Evers College School of Continuing Ed. is NOT a BBB Accredited Business.

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