Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:03/23/2023

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This moving coming was out of control from The start there so much to write, I had to sign contract and give them **** in cash,as soon I did they told me that there not responsible for anything that brake I said ok then why I'm I paying extra for *** so take off and give me my money he said no..ok they start to pack the truck and I notice that thing were not going to fix, there Truck was small.he hits me for a extra **** on top what on contract which was ****. I said no, well u see the footage that I charged u was less.my answer u came to see all 4 stores u saw and had idea what I need.he ok yes I made a mistake, so that not fall that u made a mistake, I said I cant.so that nite when he call me to tell me how much more,in the meantime they had most of my things,they left my thing in one storage because there was no rm In Truck. after they left w my things I had to wait for him to come another day.w uhaul truck that was a big problem to start. I left NY Sunday morning. he told me Monday or Tues they would deliver..I drove by my self w a hitch 5x8 w three dogs.i got to fla Tuesday afternoon he call That he was on his way .well he show up on Sat in ** I was looking for three day for storage in the area there was no rm he wanted on first floor. Well I found one on Second floor. But I lost it the guy gave it to someone else. I when to another one book it pay two months. In the meantime he got a storage in his name took all my things and put In His name. That night 10 pm he called me to tell me what he did I when off on him for not asking specially when I'm playing him. I told him come here pick up the money and give me the keys he said no almost in NY again I when off on him he said sent me the money on zelle my bank.it took me about 2 wks because there are rules when it comes to zelle/bank. But then he want me to pay for storage that was in his name said no..well the storage had to get involved to help me..they finally put it my name.he sent the keys by mail white envelope which was cut open and I got nothing..on finally payment he over nite the second set of keys I didn't pay for the storage in His..he had to pay it and storage told him it was his problem because it was in his name...there's more to his.