We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Durable Medical Equipment

Approved Medical Supply Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Durable Medical Equipment.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Christopher S

    Date: 06/05/2023

    My family has been dealing with this business 7/8 years because of the insurance company has chose it out of convenience.. The first time it took about 5 or 6 times to get the wheelchair correct for size and use appropriate my bro is disabled by seizure with nervous system issues as well as mild dementia but if you give him a trusted wheelchair he'll go for hours no problem.. This now the second chair.. My bad 3rd tge 2nd wasn't for someone his size or with his needs.. So now this chair has been shutting down when on a ************ or going off the curb.. This all started in December 22..today is June 23 and after they failed to show ..after I took the day on Friday she (AMS) said Sunday 1/130..k..Said day my bro went down stairs early **** a nice day to wait.. **** he goes to the bathroom while outside there's a cvs opposite his apartment it's actually easier for him.. **** a guy from (AMS) comes by.. He comes to the door, I tell him my bro has been downstairs a little while he had to go to the store across the street to the bathroom, he'll be back in a minute .. I ask.. Does he want to come in... Now he seems a bit annoyed, he says no he'll wait downstairs.. Now this guy has been coming here for years and has always been patient, So don't think anything.. As I'm walking to the phone I can hear the end of a message it's **** and it's a lady yelling they're not coming back.. I look out the window and the guy is loading back up and leaving ..mind you this is 103 So he was here all of 13 minutes and she saying he had to pay a toll. You would think if they were that concerned he'd do what he came here to do.. The person I spoke to was unhelpful and sarcastic and unprofessional she kept making like the chair was said to be completely broken and unable to use, so then how is he using it constantly saying.. being snide and rude. Insisting he has to bring in the unsafe wheelchair.. So for years of unprofessionalism and 6mths w/unsafe chair without help. I submit.

Approved Medical Supply Inc. is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.