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Business Profile

Home Electronics

Tower Home Centers Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Electronics.

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromPeter S

    Date: 06/02/2024

    1 star
    This company STINKS, It overpromises to get business; it refuses to respond to complaints - in fact it is impossible to reach to make a complaint; and it NEVER meets promised delivery schedules. BEWARE and proceed at your own risk. I wish there was a rating for negative stars ************,
  • Review fromJodi S

    Date: 02/13/2024

    1 star
    Had the worst customer experience I've ever had in my life. Told me I was dumb because I misunderstood and didn't see a title in a description on **** and that I couldn't read also that I'm a thief because I wanted to return the cell phone case that I ordered because he only had one picture in the description of the product and I did not ever know that ******* made several phones all with a five in them. Told me I'm abusing the return policy on ****. But in my opinion he's a little man trying to demean someone that made a simple honest mistake.
  • Review fromMichael C

    Date: 04/17/2023

    1 star
    They provided inaccurate tracking information for a package I ordered. I ordered an AC and they said it would get here before it was 87 degrees out. I called them to make sure and they said they would call me to let me know the delivery was scheduled and that their logistics company would call me to confirm the delivery in the next day or two. I received no call from either, no blame on the logistics company though. I called them the day after my order was supposed to arrive and they gave me many pieces of mixed information. They said they would email me, I received no email. I called them back to ask what happened with the email and they didnt pick up the first 20 times I called. After the small heat wave, I called them a lot to try and get them to stop lying to me and to give me answers, but I had to end up going through Amazon to get a word out of them. They ignored all my calls, and never gave me an honest answer about when my package would arrive. I had no reason to believe it would come in good condition if at all so I cancelled the order.

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