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Business Profile

Hospital

Interfaith Medical Center

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Interfaith Medical Center's headquarters and its corporate-owned locations. To view all corporate locations, see

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Interfaith Medical Center has 2 locations, listed below.

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    • Interfaith Medical Center

      1545 Atlantic Avenue Brooklyn, NY 11213-1122

    • Interfaith Medical Center

      528 Prospect Place Brooklyn, NY 11238-4205

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:10/14/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have a sister in a department I don't know but is in a room I only have the number but not sure. I worried too much about the fact that she only speaks Spanish, I did not want her to feel alone.I went to visit my sister because she has dementia and she is alone. The person in charge of letting people visit told me that I needed to be vaccinated. This happens to be around 3 in the afternoon on October 13, 2022. Not only did she tell me I had to be vaccinated, but this person also told me I needed to have all the booster shots to let me in. Then I went to see the hospital policy on the internet, and it is clearly stated that if I have a negative test within the next 24 hours, I will be able to visit and go inside the building. For some reason, that person appears to be a female, but I don't have the name of that individual. The person did not explain any information correctly.Perhaps the fact that I am ******** has something to do with that person's behavior toward me. I'm not sure why the hospital hired that person to do that job when they couldn't even address me with the correct information.In addition, and to confirm, I called administration and received the correct information, but I need to report this incident because it is not acceptable how I had been treating it. Many thanks.

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