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Business Profile

Industrial Property Management

Galil Management LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Industrial Property Management.

Complaints

This profile includes complaints for Galil Management LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Galil Management LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:09/20/2023

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Galil Management LLC has failed to return my security deposit over 90 days past the termination of my lease and the vacating of the apartment. I have received zero documentation as to why any of the full security deposit amount should have been withheld, and was told there were no issues when I vacated the apartment. I vacated the apartment on May 19th, 2023 (when my final inspection was completed) and my lease ended on June 1st, 2023. I first contacted the building manager, ********************* via email on Tuesday July 18th, when I had not received any word on my security deposit return. I called the Galil Management office the same day, and was told by his assistant that **** would get back to me. He emailed me the same day, saying he contacted someone from the leasing department and they would get back to me soon. I emailed **** and *************************** from the leasing department again on August 28th, 2023, stating I still had not heard from the leasing department about my security deposit return. *************************** replied the same day and asked for my forwarding address, which I provided the same day via email. I emailed **** and **** one more time on September 19th, 2023, expressing my frustration and that I had still not received my security deposit in the mail. I informed them at 12:59pm via email that if I did not hear from them by the end of the day, I would file a claim with the New York ************************* and a complaint. I received no response before 5pm.

      Customer Answer

      Date: 10/15/2023

      Better Business Bureau:

      At this time, my complaint, ID ******** regarding Galil Management LLC has been resolved.

      (By clicking "OK", your complaint will be closed as Resolved.)


      Sincerely,

      *********************************

    Galil Management LLC is NOT a BBB Accredited Business.

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