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Business Profile

Monuments

Klein Monument

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromHoward K

    Date: 05/22/2022

    1 star
    When someone is bereaved, they needed to be treated with respect. Part of that respect and part of customer service includes responding to inquiries on a timely base the first time a customer writes. Every time we've contacted Klein Monuments, we have to ask multiple times before we get a proper reply if we get any reply at all! We find this upsetting, appalling and unlike any experience, we had with the former owner of your predecessor, ***** ****** ********, when our parents passed. Their lack of responsiveness forces us to no longer consider Klein Monument works consumer-oriented, or interested in doing business! If you are bereaved avoid this company at all costs as theyre totally lacking in follow-through.

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