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Business Profile

Music Composer

Songlorious LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Music Composer.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/12/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    DO NOT WORK WITH THIS COMPANY! This company produced extremely poor work that a 3rd grader could have done. The also didn't do half of the services paid for. If you hire a painter to paint your house, and they trim the bushes out front... your house still isn't painted, right? Same thing. This company boasts about their artists getting signed to labels, being on shark tank, people crying over how beautiful their work is... this level of bragging was entirely irrelevant from my experience. At this point I've sent them over a dozen emails that have gone un-replied to and its very obvious that they're intentionally being unresponsive and unaccountable for what's owed. I've reported them to my credit card company for not providing the services paid for, and I'm warning others anyplace I'm able to. DO NOT WORK WITH THEM!

    Customer Answer

    Date: 08/06/2024

    Better Business Bureau:

    At this time, I have not been contacted by Songlorious LLC regarding complaint ID ********.

    Sincerely,

    *********************

  • Initial Complaint

    Date:08/22/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered a song with a 3 day delivery for a special occasion. Song was delivered 2 days after the occasion it was designed for. No response "they don't answer on weekends but fail to state anything like that." No contact or any email and wasn't until I got a 3rd party "chat" that said my song was delivered.

  • Initial Complaint

    Date:11/16/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a personalized song from song glorious. When I received my song I did not like how it was phrased it was like a little kid song. So I just asked to change wording. NEVER HEARD BACK AGAIN. I emailed asking for refund. Nothing so I spent like 300 with fast deliver and never used it. They didnt call me back or even try to fix. Its been months now. I just want my money back, I had to hire someone else to do it because I never heard back from song glorious.

Songlorious LLC is NOT a BBB Accredited Business.

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