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Business Profile

Online Gaming

Mobile Premier League Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Gaming.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromJenna M

    Date: 05/25/2025

    1 star

    Jenna M

    Date: 05/25/2025

    I wish I could leave 0 stars. This is one of the worst apps ever. The app glitches all the time. Theyll take your money when the app glitches and then they wont refund you. Mind you the refund was for .50 and they wont refund it. They keep saying its not their fault. If youre going to spend your hard earned money on gambling, go to a casino. Dont spend a ***** on this app. I wish I came to the BBB website before ever trying this app. Their customer service is the worst. They dont help you resolve your issue. They will deny that its their fault they never take blame. They told me to screen record when the app glitches to prove it happens, even though I dont know when itll happen. They cant refund someone FIFTY CENTS when I spend so much money on there. Thank you MPL for not refunding the lousy .50, that was my last straw. Its comical I pay their paycheck and they cant refund the entry fee. Whoever owns this ******** company should be ashamed of themselves. How are you going to run a business like this? This is exactly why your rating on here is an F. Do your self a favor and never ever download this app you will regret it so bad.

    Mobile Premier League Inc.

    Date: 06/05/2025

    Dear ****************** you for bringing this to our attention. We have carefully reviewed the game instance you reported and were unable to identify any issue with that particular session. We did, however, note that a separate game played prior to this was canceled due to a technical error. A refund for that session was processed promptly, though there was a brief delay before it reflected in the app's transaction history.That said, as a gesture of goodwill, we have credited your account with a refund.If you have any further questions or concerns, please dont hesitate to contact us at *************************** We're here to help.

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